A concierge is a professional helper. A concierge will locate those "hard to find" tickets for you, arrange dinner reservations, get hotel reservations, and run your errands. They can walk your pet while you are at work, pick up your dry cleaning, grocery shop and do your banking.

A concierge will do your errands, the "to-do's" on your list, and make your personal arrangements all at the same time. In short, a concierge is your meeting & event planner, errand runner, personal shopper, and delivery person.

Who are Headconcierge?

Head Concierge Ltd is owned and managed by professional Concierge from the 5 star hotel industry along side personnel with many years of client service management.

The founder and Managing Director, Fraser Russell (39) was himself a Head (Chief) Concierge in the 5 Star hotel industry in Central London.

Fraser’s career has spanned 17 years in the concierge and customer service sector. Not only has he worked in prestigious London hotels but has also assisted many clients on a personal basis in the UK as well as around the world.

As well as his efforts in the 5 star hotel industry Fraser and Head Concierge.com have been featured in various avenues of the press, with the most recent being featured on the
BBC Radio 5 Live Breakfast show presented by Brian Alexander and Gillian Joseph.

Throughout his career he has been fortunate enough to meet, service and work with a variety of people and companies many of which he is now able to call friends.